Refund Policy

At Asar Wellness, we strive to ensure you are completely satisfied with your purchase. Please read our Return and Refund Policy carefully to understand your rights and our procedures.

SECTION 1 - ELIGIBILITY FOR RETURNS

  • Timeframe: We have a return policy, which means you have a specific number of days (e.g., 7 or 14 days) from the date of receiving your item to request a return.

  • Condition: To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

  • Exclusions: Certain types of items cannot be returned, like perishable goods (such as food, flowers, or supplements), custom products (such as special orders or personalized items), and personal care goods. Please get in touch if you have questions or concerns about your specific item.

SECTION 2 - THE RETURN PROCESS

To start a return, you can contact us at asarwellness@gmail.com or call/WhatsApp us at 03040014222. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

SECTION 3 - REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment or store credit, within a certain amount of days.

SECTION 4 - EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

SECTION 5 - DAMAGED OR DEFECTIVE ITEMS

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

SECTION 6 - CONTACT INFORMATION

If you have any questions regarding our Refund and Return Policy, please reach out to us:

Note: Please remember to fill in the bracketed placeholders (like return windows, email addresses, and phone numbers) with your official Asar Wellness details before publishing!